Click below to speak to a Diamond Consultant or customer service.1 888-658-6372 1 888-658-6372
8:00 am - 6:00 pm CST (Mon - Fri)
Lumera is pleased to offer Free FedEx Priority Overnight shipping on every domestic order. Priority packages are delivered by 10:30 am in most areas.
Orders may be shipped anywhere in the United States where FedEx delivers (learn about international delivery). FedEx will not deliver to P.O. Boxes or military (APO/FPO) addresses.
For your security, FedEx will require an adult's signature at delivery, even if you have a signature waiver on file with FedEx. FedEx will not leave your package unattended or leave it at another delivery address (such as a neighbor). If no one is available to receive the package, FedEx will attempt a second delivery at another time.
We don't want to spoil any surprises, so at checkout you will have the opportunity to specify exactly how you would like to be contacted regarding your order. Lumera will contact you using only the email or phone number you designate.
To help you plan for the receipt of your package, an estimated delivery date is given on the detail page for every diamond, as well as on the shopping bag page. In addition, you will receive email updates letting you know exactly when to expect your package. These updates will be sent only to the email address you specify (so as not to spoil any planned surprise).
For questions regarding shipping, please call 1-888-6LUMERA or contact us at CustomerService@LumeraDiamonds.com. You can also chat online; a representative will usually respond immediately during store hours.