Our Excellent Customer Service

At Lumera, we want you to feel absolutely confident in your purchase. Below you will find a complete list of our guarantees and policies.

Our unique combination of assortment, pricing, education, and benefits makes Lumera the best place to buy a diamond. In fact, we believe it's the best way to purchase an engagement ring ring as well.

Whether you're buying a diamond loose, or placing it in a setting to create a one-of-a-kind engagement ring, we want to help you find exactly what you're looking for. Lumera’s philosophy and policies work together to make the entire process simple, transparent and risk free.

If you have any questions, or cannot find what you are looking for, please email us at [email protected] or call 1-888-658-6372.